Privacy Policy

About Our Privacy Policy

Fanny de Ruyter cares deeply about your privacy. Therefore, we only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided through it by Fanny de Ruyter. The effective date of these terms is 12/08/2022, and the validity of all previous versions expires upon the publication of a new version. This privacy policy describes what data is collected about you, how it is used, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data from misuse, and what rights you have regarding the personal data you provide to us.

If you have any questions about our privacy policy, you can contact our privacy officer. You will find the contact details at the end of this privacy policy.

Data Processing

Below, you can read how we process your data, where we store it, the security techniques we use, and who has access to the data.

Webstore Software

WordPress

We use WordPress for our web hosting and email services. WordPress processes personal data on our behalf and does not use your data for its purposes. However, they may collect metadata about the use of services, but this does not involve personal data. WordPress has taken appropriate technical and organizational measures to prevent the loss or misuse of your personal data. WordPress is bound by confidentiality due to the agreement.

Gmail

We use Gmail for our regular business email communication. This party has implemented appropriate technical and organizational measures to prevent the misuse, loss, and corruption of your and our data. Gmail has no access to our mailbox, and we treat all email correspondence confidentially.

Payment Processors

Klarna

For handling part of the payments in our online store, we use the Klarna platform. Klarna processes your name, address, and payment details such as your bank account or credit card number. Klarna has implemented appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve its services and share (anonymized) data with third parties for this purpose. In the case of a deferred payment (credit facility), Klarna shares personal data and information regarding your financial situation with credit rating agencies. All safeguards regarding the protection of your personal data, as described above, also apply to parts of Klarna’s services that involve third parties. Klarna does not retain your data longer than is legally permitted.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review through WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name on its website. In some cases, WebwinkelKeur may contact you for clarification on your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has implemented appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties to deliver services, and we have given WebwinkelKeur permission to do so. All safeguards regarding the protection of your personal data, as described above, apply to services provided by third parties.

Shipping and Logistics

DHL

If you place an order with us, it is our responsibility to deliver your package to you. We use DHL for deliveries. It is necessary to share your name, address, and location with DHL for this purpose. DHL uses this information solely for the purpose of fulfilling the agreement. If DHL uses subcontractors, DHL will also make your data available to these parties.

Accounting and Invoicing

WordPress

We use WordPress for our accounting and bookkeeping services. We share your name, address, and details regarding your order with WordPress. This data is used to administer sales invoices. Your personal data is sent and stored securely. WordPress is bound by confidentiality and will treat your data confidentially. WordPress will not use your personal data for any other purposes than those described above.

External Sales Channels

Instagram

We sell some of our products via Instagram. If you place an order through this platform, WordPress will share your order and personal details with us. We use this information to process your order. We treat your data confidentially and have implemented appropriate technical and organizational measures to protect your data from loss and misuse.

Purpose of Data Processing

General Purpose

We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the order you place. We do not use your data for (targeted) marketing purposes. If you share data with us and we use it to contact you later for any reason other than your request, we will ask for your explicit consent. Your data is not shared with third parties, except to comply with accounting and other administrative obligations. These third parties are bound to confidentiality by agreement or legal obligation.

Automatically Collected Data

Data automatically collected by our website is processed to further improve our services. This data (e.g., your IP address, web browser, and operating system) is not personal data.

Cooperation in Tax and Criminal Investigations

In some cases, Fanny de Ruyter may be required by law to share your data in connection with government tax or criminal investigations. In such a case, we are compelled to share your data, but we will oppose it to the extent permitted by law.

Retention Periods

We retain your data as long as you remain a client. This means we keep your customer profile until you indicate that you no longer wish to use our services. If you make this request, we will interpret it as a request to delete your data. This also means that we will retain your data no longer than two years after your last contact or transaction unless a legal justification exists. Due to administrative obligations, we are required to retain invoices with your (personal) data, which will be kept for as long as applicable law requires. However, employees will no longer have access to your client profile or documents created based on your order.

Your Rights

Under Dutch and European law, you have certain rights regarding the personal data we process or have processed on your behalf. Below, we explain which rights you have and how you can exercise them.

Right of Access

You always have the right to inspect the data we process that relates to you. You can submit a request to our privacy officer. You will receive a response within 30 days. If your request is granted, we will send you a copy of all data regarding you, including a list of the processors who hold your data.

Right to Rectification

You have the right to have the data we process that relates to you corrected. You can submit a request to our privacy officer, and you will receive a response within 30 days.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your data. You can submit a request to our privacy officer, and you will receive a response within 30 days.

Right to Data Portability

You have the right to transfer the data we process that relates to you to another party. You can submit a request to our privacy officer, and you will receive a response within 30 days.

Right to Object and Other Rights

In some cases, you have the right to object to the processing of your personal data by Fanny de Ruyter. If you object, we will immediately stop processing your data while your objection is being reviewed.

Cookies

Google Analytic

We use Google Analytics cookies to track and report how visitors use our website. Google may be required by law to provide access to this data.

Third-party Cookies

If third-party software solutions use cookies, this is mentioned in this privacy policy.

Changes to the Privacy Policy

We reserve the right to modify our privacy policy at any time. You will always find the most recent version on this page. If the new privacy policy affects how we process previously collected data, we will notify you via email.

Contact Information

Fanny de Ruyter
Anna van Hannoverstraat 4, 2595BJ, Netherlands
Phone: (062) 946-2538
Email: info@fannyderuyter.com
KvK number: 75420600

Privacy Officer: Fanny de Ruyter